Has your business made any changes during lockdown that you’ll continue to offer customers going forward?
Due to a demand in phone orders & deliveries, one client launched their smartphone app to allow customers to order directly from their phones – this has had many benefits for both customers & staff productivity, including same day delivery & the ability to process more orders. After trialling it in 3 outlets, it is now being rolled out in all stores around the country & has had great feedback from customers – with phone orders still available for customers too! The way in which we do business & act in our day to day lives has changed, it’s great to see positivity when things are anything but ‘normal.’
